Personal healthcare information is more valuable to hackers than
credit card information, with healthcare data breach numbers climbing
year over year1. According to the 2017 Xerox eHealth Survey,
released by Xerox today, patients understand the risk as nearly half of
Americans (44 percent) are worried about having their personal
healthcare information stolen.
In 2016, more than one data breach was reported each day2 and healthcare providers can help protect personal information against
these threats. The Xerox survey, conducted online by Harris Poll in
January 2017 among more than 3,000 U.S. adults ages 18 and older, shows
more than three quarters (76 percent) believe it would be more secure to
share healthcare information between providers through a secure
electronic method rather than faxing paper documents.
In addition to added security, Americans also believe better
information sharing across providers can help improve patient care.
Nearly 9 out of 10 (87 percent) believe wait times to receive test
results and diagnoses would decrease if providers were able to securely
share and access digital patient information from various providers.
Eighty-seven percent believe quality of service of healthcare providers
would improve if there was better information sharing and coordination
among different providers.
“It’s clear patients are frustrated by the lack of care coordination
and disjointed processes, so much so, that our Xerox survey shows 19
percent of Americans would rather wait in line at the DMV than
coordinate between different doctors’ offices to ensure they have all of
their records and health information,” said Cees Van Doorn, senior vice
president, healthcare industry, Xerox. “We’re showcasing technology at
HIMSS that will enable seamless interoperability, and increases patient
satisfaction and outcomes in a secure, compliant manner.”
Enabling Better Healthcare with Technology at HIMSS
Devices like the new Xerox Healthcare Multifunction Printer (MFP) Solution will
be on display at HIMSS
to show how healthcare-specific printers can help providers digitize
patient information for secure online exchange, improving care
coordination and patient outcomes. The MFP helps healthcare
professionals access, search and route patient information to millions
of providers across the country, and comes equipped with ready-to-use
apps to speed up paper-dependent business processes and make it easier
for users to collaborate and work more effectively.
Wearable technology, like Xerox’s SmoothBand,
also helps with care coordination between providers, making
instantaneous patient identification a reality. HIMSS attendees will see
how the wearable device expedites the hospital admission process by
allowing providers to print an entire admissions package by simply
loading the wristband media into any Xerox printer.