* Our sales representatives respond promptly to your calls.

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* Our personnel are courteous and professional.

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* Supply shipments arrive quickly and are accurate.

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* Service calls are responded to quickly and efficiently.

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* Our invoices are accurate and easy to understand.

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* Our website is informative and useful.

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* Your overall rating of your experience with our company.

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* How likely are you to recommend to us to other businesses?

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